Update - We are continuing to monitor for any further issues.
Jan 13, 2025 - 13:20 UTC
Jan 13, 2025 - 13:20 UTC
Update - The InCountry monitoring team has resolved the issue affecting Status Page data.
All previously misinterpreted statuses of components are now accurately reflected, with no signs of false-positive failures.
Please note that the DRaaS platform’s SLA% remained unaffected throughout this event.
Dec 31, 2024 - 07:34 UTC
All previously misinterpreted statuses of components are now accurately reflected, with no signs of false-positive failures.
Please note that the DRaaS platform’s SLA% remained unaffected throughout this event.
Dec 31, 2024 - 07:34 UTC
Monitoring - Our monitoring tools are currently reporting a partial outage for RestAPI services across all regions, specifically impacting endpoints used for Restricted and Redacted model operations from Salesforce.
After thorough investigation, our incident team has confirmed this is a false positive caused by an issue in the monitoring stack. The operational status of RestAPI services remains unaffected for all external users of the InCountry DRaaS platform.
Our monitoring team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may have caused.
Dec 31, 2024 - 03:10 UTC
After thorough investigation, our incident team has confirmed this is a false positive caused by an issue in the monitoring stack. The operational status of RestAPI services remains unaffected for all external users of the InCountry DRaaS platform.
Our monitoring team is actively working to resolve the issue as quickly as possible. We apologize for any inconvenience this may have caused.
Dec 31, 2024 - 03:10 UTC
About This Site
InCountry Status
Current status for InCountry customer components (InCountry PopAPI and InCountry RestAPI).
Documentation: https://docs.incountry.com
Support: support@incountry.com
InCountry Portal
Operational
InCountry Portal
Operational
InCountry Portal (DCC)
Operational
InCountry Portal (DCC)
Operational
AMER - PopAPI
Partial Outage
CA - Canada
Partial Outage
US - United States
Operational
AMER - Proxy
Under Maintenance
CA - Canada
Under Maintenance
US - United States
Operational
AMER - RestAPI
Under Maintenance
US - United States
Operational
CA - Canada
Under Maintenance
APAC - PopAPI
Partial Outage
AU - Australia
Operational
CN - China (Hong Kong)
Partial Outage
IN - India
Operational
APAC - Proxy
Under Maintenance
AU - Australia
Operational
CN - China (Hong Kong)
Under Maintenance
IN - India
Operational
APAC - RestAPI
Under Maintenance
AU - Australia
Operational
IN - India
Operational
CN - China (Hong Kong)
Under Maintenance
China (ACIS)
Partial Outage
PopAPI
Partial Outage
RestAPI
Under Maintenance
China (DCC)
Operational
PopAPI
Operational
Proxy
Operational
RestAPI
Operational
EMEA - PopAPI
Operational
AE - United Arab Emirates
Operational
DE - Germany
Operational
RU - Russia
Operational
SA - Saudi Arabia
Operational
EMEA - Proxy
Operational
AE - United Arab Emirates
Operational
RU - Russia
Operational
SA - Saudi Arabia
Operational
DE - Germany
Operational
EMEA - RestAPI
Operational
AE - United Arab Emirates
Operational
RU - Russia
Operational
SA - Saudi Arabia
Operational
DE - Germany
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance